During the last two weeks different absolutely non-webdesign-related things led me to a surprisingly clean, but also quite disturbing explanation, why google.com as we know it will fail over a not-now known competitor in the near future. Sounds like the old song, sung by so many people around those days? Wait, my explanation is representing not only my -in a greater context more or less unimportant- personal opinion. This finding roots down to the philosophical sciences - it is based on theories of Marshall McLuhan. Oh, an even older song you say? But wait - some truth may be true for longer than the dot.com era …
In my daily work this now popular SEO (Search Engine Optimization) thing is not my main business, but somehow I have to deal with it nevertheless. I just take it for a fact, that you have nowadays to use some tricks to properly “feed the bot”, like a popular site on SEO techniques call this and also it’s site. For me as a designer this is more or less annoying, since the creative choices are limited by using e.g. <H1> tags with css and machine friendly headline wording instead of something, that would be considered as creative by a human being. Unfortunately the google bot is either creative nor has any sense of humor - it just reads words as keywords letter by letter (we need this finding later for our McLuhan analysis!) and uses a more or less sophisticated internal algorithm trying to make sense out of the whole page and it’s context within a site. By this it’s developers hope to get a clue what this page is about and if its a good site (one that wants to inform or entertain its visitor) or if it’s a bad site (one that wants to e.g. click fraud high paying Google Adwords Ads - a main threat to the Google business model). So the designer and the writer of a website these days have to be creative for the bot - not really for their audience. But as business is business, I learned to live with that.
On the other hand I discovered strange things on my personal searches on big G - especially since google (aka big G) and eBay announced a strategic partnership. As a collector of vintage audio equipment I search from time to time the web for manuals of vintage devices. Sometimes you find scanned copies, often you find nothing. But during the last weeks I encountered a massive presence of eBay auctions on big G - often three to five pages of the first search listings from google were either from eBay or from some scraper sites that just tried to drive traffic to them, maybe to clickfraud or something like that. So someone may argue, that this is right - I searched for a manual and google showed me that they are (or mostly were long ago) on sale on eBay. This is partly true - but I know eBay and if I want them there, I look there. I’m really annoyed, that google wants to tell me, that nearly the only source for this kind of stuff is eBay (in fact, it isn’t!). One link would be enough, the rest could be easily filtered out to make space for real URLs. So the truth behind that may be, that as a part of a strategic partnership with eBay, google has loosened the filter rules for ebay URLs and by this also for the scraper sites, which just scrape the links from there. But we all can only guess.
This fact reminds me to some long gone communist system, where the leader maximus is constantly telling the people, that he knows best, whats good for the people and what not. Artists and writers in this system learned by the way also, that they will only survive, if they are creative within the limits set by the system. Otherwise they will get “banned” lifelong to some remote place… Wait! Banned, lifelong? What will happen, if google finds someone, that don’t follow their (AdSense) rules? He will get banned, lifelong! This begins to sound very scary. Is Google perhaps the last stronghold of a communist dictator?
Ok, I was just kidding. This was meant to illustrate problem number one google has: No one knows, how (or if) the search is exactly performed and how the listings and site measurements are calculated. I believe they just try to do their best to deliver search results. For that reason they spider the web with a brute PC force and try to make sense out of what their bots are finding. They try even to correct mistyped words, but still a machine can’t divide between misunderstanding, misconcenception or even irony and humor. It’s hard for google, but they managed it a long way since they have massive amounts of money and a huge and smart human ressource. Saying that I have to regret that all of this is not enough - they will in the not so near future disappear. According to Marshall McLuhan, google’s faith is already closed since 1903 and the end of the cartesian coordinate system. A simple explanation is, that the whole principle of the search engine google is old (in webterms) and may have reached it’s end of lifecycle. Google tries to obfuscate this, but one fact shows, that the whole algorithm is crap.
Try a search on “click here” on big G. You will see the Adobe Acobat Reader download page on top of your listing. If you examine this page you don’t find “click here” on the page at all, so google gives you a site that has nothing to do with what you are searching for. To say it honest - this is unacceptable, as I said: crap. The only reason why this page is listed on #1 is because of the web 0.5 approach of the google bot, who finds a page offering .pdf documents with the text: To download Acrobat Reader, click here! Google Bot interprets this link text as the most important keyword for the website, which the link goes to. This is heavily exploited by the SEO community and that makes it even worse. This example is an extreme, but it shows you, that the popularity of big G has nothing to do with perfect searches, it is marketing and more than that a careless webuser community, that mainly just want to have some search listing and don’t ask detailed question how this listing really relates to their context.
Now it is time to connect this whole topic to Marshall McLuhan. Early in the 1990s I bought his book “The Gutenberg Galaxy” because of the overall hype WIRED magazine those days created about their patron saint as they called him in their imprint. I found it interesting, but could really not follow all his thesis’ about the end of the alphabetical society with the dawn of electronic media. But some days ago the book again fell from the shelf into my hands and I began reading. Of course MacLuhan is writing about television as electronic media, but is the web not already developing towards an audio-visual experience? And McLuhan is exactly describing the problems, big G has. Not only as something you can fix by a software update - it is a mistake from the ground up.
Electronic media cannot be measured or examined or searched by examining just letters, words or other patterns. Electronic media needs to be treated like a spoken story. Electronic media connects directly with the human consciousness. That’s why any bot like the one from big G will fail! He has no consciousness and therefore can only try to understand the logic, if at least this is possible. Imagine a poem which is a lyrical Jackson Pollock painting. For a human it may be something inspiring, moving or something he relates feeelings with. For googlebot it will be just some dripping with no meaning - except perhaps “keyword spam”.
Maybe google is working on it - buying youtube implies this to me, as youtube has this completely new feature of a video-comment, which is absolutely non-searchable today. Maybe google will reinvent itself, maybe not. But as long as they keep their search algorithms secret, the trust in their system will be decayed with every user who searches “click here” or gets eBay junk listing or anything like that. The search engine of the future will be open sourced and will search in context instead of in letters. Google as we now know it will die. What will be next? Google 2.0? Or a completely unknown startup?
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